Get your 30 day free trial with 100 free calls! Sign Up Free

Call or text all your customers, employees and members real fast


...
Last Updated: Thu, Sep 15, 2022
TEXT TO SPEECH

Personalize Automated Calls With Text To Speech (TTS) For Appointment Reminders

Personalize each phone call to your contacts using a somewhat natural-sounding computer voice.

Sigma Voice is a service provider of automated calling and mass texting.

What is Text To Speech (TTS)?

Text To Speech (TTS) is a form of speech synthesis that converts text into a voice output.

When TTS was first introduced in the mid-1900's, the voice output sounded much more like a computer voice than a human voice.

After many years of development, TTS still does not sound 100% like a human speaking, but it has come a long way and it is now commonly used in voice broadcast applications.

 

What does the Text To Speech voice sound like?

Press play to hear an example. (It's Kate from Neospeech.)

 

Can fields be dynamically merged into a voice broadcast message?

Yes! This technique is commonly used by medical offices.

In a voice broadcasting campaign, the TTS portion of the message can be dynamically merged from the phone number list.

Below is an example TTS voice broadcast message for an appointment reminder. The bold words are dynamically inserted from the phone number list.

 

Live Answer Example

After the answer and 'hello', your recording will play.

Hello Robert. This is Dr. Smith's office calling regarding your upcoming appointment on February 10th at 10:30am. If for some reason, you need to cancel the appointment with Dr. Smith's office on February 10th at 10:30am please press 0 to be transferred to our office now. Otherwise, we look forward to seeing you soon.

Because of Answering Machine Detection, a different message can be played when an answering machine or voicemail answers.

 

Answering Machine Example

After the answer, voicemail greeting and 'beep', your recording will play.

Hello, this is a message for Robert. This is Dr. Smith's office calling regarding your upcoming appointment on February 10th at 10:30am. If for some reason, you need to cancel the appointment with Dr. Smith's office on February 10th at 10:30am please call our office at 212-555-1212 now. Otherwise, we look forward to seeing you soon.

 

Can a human recording be dynamically merged instead of Text To Speech?

Yes! A human voice can be used in conjunction with a TTS voice in an automated calling message. Keep in mind that this requires human voice recordings for the merge data fields. For example, if the day of the week is in the message, there needs to be a human voice recording for each day of the week.

Sunday, Monday, Tuesday, Wednesday, Thursday, Friday & Saturday

The setup takes a few more minutes, but it can be worth it to have an all-human voice message.

Reviews

We're Seeing Stars

Kristin Taylor profile picture Verified Customer

Kristin Taylor

Senior Living

Sigma Voice was so easy to set up. I needed to get an immediate message out to my 60+ family members. It’s affordable, the reports are amazing, and the customer service is beyond what I expected on a Sunday afternoon. Highly recommended!

Pedro Hernandez profile picture Verified Customer

Pedro Hernandez

Medical Offices

This service is fantastic. Setting up automated calls is super easy and affordable. I highly recommend it.

Emma Otto profile picture Verified Customer

Emma Otto

Retail Stores

We have used SigmaVoice for our business for a few years now, and it has been a very good experience. The website is simple, straightforward, and easy to navigate. Customer service is excellent; professional and prompt.

No credit card required

Try Sigma Voice today!

Book A Demo Get Started Free
Cartoon people in a meeting while sitting on the screen of a smart phone.
...

Robo-Call Pricing: How Much Does It Cost?

Last Updated: Tue, Sep 13, 2022

With so many different types of robocall pricing, how do you know if you're getting the best deal? Read our guide to help you decide!

...

7 Steps to Creating an Effective Automated Phone Survey

Last Updated: Sat, Sep 17, 2022

We've created a step-by-step process on how to perform an effective automated phone survey. Get started today!

...

Grow Your Church Faster With A Phone Tree

Last Updated: Thu, Sep 15, 2022

Learn how an easy-to-use and effective church communication system can help increase the size of your Church.