Sigma Voice helps staffing agencies streamline communication with automated shift alerts, check-in reminders, availability tracking, and last-minute job fill-ins. Whether you're managing temp workers, healthcare staff, or on-demand labor, our platform ensures critical updates reach the right people quickly, reliably, and at scale.
In the staffing industry, speed and clarity are essential for filling positions, reducing no-shows, and keeping workers and clients aligned. Whether you’re sending shift alerts, confirming availability, coordinating last-minute fill-ins, or managing communications across multiple job sites, Sigma Voice provides fast, reliable solutions. Our automated voice, SMS, IVR, and telecom auditing tools help staffing agencies streamline operations, improve worker responsiveness, and reduce manual follow-up — all while maintaining compliance and scalability.
Voice broadcasting enables staffing agencies to automate outbound calls for shift availability, job reminders, and urgent updates. Using pre-recorded audio or text-to-speech, you can reach hundreds of workers within minutes — ensuring consistent communication, faster response times, and reduced administrative burden.
Instantly notify candidates about available shifts or job opportunities and allow them to confirm participation via keypad input.
Quickly broadcast open roles when coverage is needed due to cancellations or no-shows, helping you reduce downtime for clients.
Share important updates related to time tracking, schedule changes, paycheck distribution, or new policy rollouts.
Interactive Voice Response (IVR) systems help staffing agencies streamline inbound and outbound communications with candidates and clients. From job matching and shift confirmations to availability screening and department routing, IVR reduces manual coordination, improves responsiveness, and supports scalable operations.
Allow workers to confirm or decline shifts using keypad responses, and collect availability for upcoming jobs without requiring live staff.
Automatically direct callers to the appropriate department, recruiter, or regional office based on their input or location.
Use outbound IVR calls to collect feedback from both candidates and clients after a completed job or contract.
SMS broadcasting enables staffing firms to instantly communicate shift openings, job confirmations, and urgent updates to candidates and team members. With near-instant delivery and high open rates, SMS is the most effective way to reach workers in the field, reduce no-shows, and streamline workforce coordination.
Send automated reminders to reduce no-shows and confirm attendance for scheduled shifts or assignments.
Instantly notify your candidate pool of last-minute openings, cancellations, or high-priority jobs.
Broadcast important announcements like pay schedule changes, time tracking reminders, or new protocols.
Accurate contact data is critical in staffing, where timely communication can impact shift coverage, job fulfillment, and client satisfaction. Sigma Voice’s phone number validation tools help staffing firms verify mobile, landline, and VoIP numbers before sending SMS or voice messages — improving reliability, reducing costs, and ensuring compliance.
Validate wireless numbers to support opt-in tracking and comply with texting regulations like TCPA.
Remove invalid or outdated numbers and segment your workforce by job type, location, or availability for targeted outreach.
Avoid messaging errors, reduce waste, and maximize ROI by validating numbers before each shift alert or job broadcast.
Staffing agencies often manage telecom systems across multiple branch offices, recruiting teams, and job sites — which can lead to billing errors, unused lines, and excessive costs. Sigma Voice’s telecom auditing service helps agencies uncover inefficiencies, eliminate waste, and reduce expenses — all without switching carriers.
Audit telecom invoices across locations and teams to detect overcharges, outdated plans, and unused services.
Identify redundant or inactive numbers tied to past campaigns, recruiters, or closed job sites to cut costs.
Free up budget for recruiting efforts, payroll tech, or onboarding tools — without disrupting day-to-day operations.
Sigma Voice delivers secure, compliant, and reliable communication tools for staffing agencies and workforce management teams. Whether you're sending shift confirmations, collecting availability, or distributing job alerts, every message is protected with enterprise-grade encryption and access controls.
All communication — including call logs, candidate responses, and shift confirmations — is encrypted in transit and at rest to safeguard worker and client data.
Voice and SMS messages are routed through trusted telecom infrastructure to prevent spoofing, interception, or unauthorized access.
Platform access is governed by role-based permissions and user authentication — ensuring only authorized personnel can manage outreach or view sensitive data.
Sigma Voice supports compliance with CCPA, PCI, NIST, and ISO 27001-aligned practices, helping staffing firms meet high standards for security and privacy.
Our tools track opt-ins, opt-outs, and communication preferences — supporting anti-spam policy compliance and candidate communication rights.
Campaign activity is continuously monitored to prevent misuse, reduce fraud risk, and ensure timely, secure delivery at scale.
With Sigma Voice, staffing teams can manage workforce outreach securely — with built-in compliance and strong data protection controls.
Automated systems — including IVR, voice broadcasting, SMS messaging, phone number validation, and telecom auditing — must comply with communication, privacy, and labor regulations. Sigma Voice helps staffing organizations stay compliant while scaling outreach, filling shifts faster, and improving candidate experience.
Voice and SMS messaging must adhere to the CCPA and TCPA-aligned guidelines, including consent collection, opt-out availability, and message timing.
Outreach for shift availability or job placement generally requires opt-in consent. Sigma Voice logs and manages these preferences in real time.
All voice and text messages must identify your staffing agency and state the message purpose to maintain transparency with candidates.
Communications should generally be sent between 8 AM and 9 PM local time, unless otherwise authorized for urgent or last-minute shifts.
Messages related to real-time staffing, such as emergency coverage or shift reminders, may be exempt from marketing rules — but must still be handled securely and respectfully.
All communication and contact records must comply with CCPA, PCI, NIST, and ISO 27001-aligned practices. See our Privacy Policy and Terms of Service for more information.
By aligning with these standards, staffing agencies can deliver timely, compliant communications that support workforce operations and respect candidate rights.
Sigma Voice empowers staffing agencies with a secure, scalable communication platform built to support critical workforce coordination. From IVR systems and voice broadcasting to SMS messaging, phone number validation, and telecom auditing — every tool is designed to streamline operations, reduce no-shows, and keep candidates and recruiters aligned in real time.
Whether you're sending out shift alerts, confirming worker availability, collecting post-assignment feedback, or identifying telecom savings across multiple branches — Sigma Voice makes staffing communication faster, more efficient, and fully compliant.
Trusted by staffing firms across industries, Sigma Voice is your partner in delivering timely, professional, and high-impact communication that helps you fill jobs faster, retain top talent, and exceed client expectations.
Read what our satisfied customers have to say about Sigma Voice. Discover how our advanced communication solutions have transformed their business operations and customer interactions.
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Globe Life is a leading insurance provider known for its trusted coverage and excellent customer service.
Harvard University, one of the world's most prestigious institutions, trusted our solutions for communication excellence.
Sears has relied on innovative solutions to improve its customer outreach and retail operations.
The largest industrial union in North America trusts us for seamless communication solutions.
UNITE HERE connects workers across the U.S. with our dependable communication systems.
The American Red Cross depends on us to deliver messages during critical missions and emergencies.
Experience the benefits of Sigma Voice's advanced communication solutions, including IVR, SMS broadcasting, voice broadcasting, and telecom auditing. Sign up today to enhance your customer interactions, streamline your business processes, and optimize your telecom expenses with expert auditing services.
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