How Staffing Agencies Can Leverage Automated Phone Calls To Increase Job Order Fill Ratio
Your Phone Call Will Make Their Day & Yours As Well
In this candidate-driven market, staffing companies must stand-out and go the extra mile to stay competitive.
When a job order comes in, time is of the essence, right?
Using today's technology, there are 3 main outbound mass-messaging channels available that make it easy to stay top of mind.
- Email Broadcast
- Text Broadcast
- Call Broadcast
Each channel can be used on a regular basis to increase revenue, decrease expenses and increase efficiency.
One very important difference between a written email or text broadcast versus a call broadcast is that a call broadcast can instantly initiate a live phone conversation. It's completely normal and almost expected that some percentage of your candidates will call you back after receiving the automated phone call about a job opening.
This is a great way to beat the competition out of the gate.
In the staffing world, business gets done over the phone.
When your candidate gets an automated phone call from your staffing agency about a job opening, several good things can result.
Of course, there are a couple of possible scenarios. In each scenario, the candidate will definitely appreciate the fact that your staffing company is actively working on their behalf and presenting them with a job opportunity. That's why they signed up with you in the first place.
This is an example of a simple and effective script for call broadcast message recording.
"Hello! This is Sarah from XYZ Staffing! I'm calling today because we have several openings for customer service and warehouse positions! If you are interested, call us at XXX-XXX-XXXX or stop by our office today. Thank you."
Scenario #1) The Candidate is available
The candidate calls back immediately and the job can be filled quickly right then and there over the phone with a staffing consultant.
Scenario #2) The Candidate is not available
The candidate may or may not call back. If the candidate calls back, a very productive phone call can be had as well.
The staffing consultant can ask the candidate several questions.
- Where are you currently working?
- How long have you been working there?
- How many other temps are there?
- How long is your assignment?
- Who is the hiring manager?
Obviously, this conversational fact-finding can't be done with an email message or text message.
It can only be done with a phone call. Phone calls like this can be quickly and easily initiated from a call broadcast with Sigma Voice.
Again, either way, your candidates definitely appreciate the automated phone call. (Of course, any candidate can easily opt-out of receiving automated phone calls.)
Staffing companies that use Sigma Voice on a regular basis, in addition to email and text, have seen a huge jump in several key areas.
- Increase in job orders filled
- Increase in client satisfaction
- Increase in candidate retention
- Increase in candidate loyalty
- Increase in candidate referrals
- Increase in market share
- Increase in branch office revenue
An automated phone call from your staffing agency to your candidates about job opportunities is always appreciated and can be very productive as well.