Almost all organizations should have some type of phone tree. The goal of a phone tree is to quickly and easily disperse important information. This can be done via manual or automated outbound phone calls and/or inbound phone calls.
Sigma Voice provides easy-to-use inbound and outbound phone tree applications.
An outbound phone tree is a network of people with phone numbers.
The list designates that certain people are responsible for contacting certain people so the message is delivered by phone as quickly and efficiently as possible.
These people must be contacted quickly in case of emergency or other important events.
An inbound phone tree or phone menu is a local or toll-free phone number that provides information to callers.
If there are multiple sets of information, callers can use the phone keypad to get the information most relevant to them.
There are many templates available online. You can choose what format suits your organization the best.
Some of the popular formats are Microsoft Excel, Microsoft PowerPoint, Microsoft Word or even Adobe PDF.
Download this Phone Tree Template in Microsoft Excel for free.
More and more organizations have moved the Phone Tree list to an online cloud-based system like Google Docs or Google Sheets.
This way the changes can be reflected instantly to all users without the need to email the new version of the file.
Also, the most up-to-date version is always in one place.
Sigma Voice offers an online system to call all the contacts in the phone tree for free or at a very low cost.
This can be used for school closure alerts.
This is especially helpful for large lists or when time is a factor.
Sigma Voice can call a few hundred of your contacts in under an hour.
Also, everyone can be notified within minutes and hear the same recorded message.
In addition, there's no need to buy software and use your own phone lines.
Sigma Voice also offers an inbound application that's available 24/7/365 for your callers.
This information IVR is a great option if you want to allow your contacts to call in to get the updates.
Sigma Voice handles all the technology.
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