Phone Tree

Almost all organizations should have some type of phone tree. The goal of a phone tree is to quickly and easily disperse important information. This can be done via manual or automated outbound phone calls and/or inbound phone calls.

Sigma Voice provides easy-to-use inbound and outbound phone tree applications.

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What is a Phone Tree?

An outbound phone tree is a network of people with phone numbers.

The list designates that certain people are responsible for contacting certain people so the message is delivered by phone as quickly and efficiently as possible.

These people must be contacted quickly in case of emergency or other important events.

An inbound phone tree or phone menu is a local or toll-free phone number that provides information to callers. 

If there are multiple sets of information, callers can use the phone keypad to get the information most relevant to them.

Phone Tree Example

It starts with just 1 person. That person calls 2 people. Those 2 people call 2 people and so on.

Download the Phone Tree Example PDF to get an idea of what it looks like.

Phone Tree Template

There are many templates available online. You can choose what format suits your organization the best.

Some of the popular formats are Microsoft Excel, Microsoft PowerPoint, Microsoft Word or even Adobe PDF.

Download this Phone Tree Template in Microsoft Excel for free.

More and more organizations have moved the Phone Tree list to an online cloud-based system like Google Docs or Google Sheets.

This way the changes can be reflected instantly to all users without the need to email the new version of the file.

Also, the most up-to-date version is always in one place.

Phone Tree System

Sigma Voice offers an online system to call all the contacts in the phone tree for free or at a very low cost.

This can be used for school closure alerts.

This is especially helpful for large lists or when time is a factor.

Sigma Voice can call a few hundred of your contacts in under an hour.

Also, everyone can be notified within minutes and hear the same recorded message.

In addition, there's no need to buy software and use your own phone lines.

Sigma Voice also offers an inbound application that's available 24/7/365 for your callers.

This information IVR is a great option if you want to allow your contacts to call in to get the updates.

Sigma Voice handles all the technology.


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Kristin Taylor

Senior Living

Sigma Voice was so easy to set up. I needed to get an immediate message out to my 60+ family members. It’s affordable, the reports are amazing, and the customer service is beyond what I expected on a Sunday afternoon. Highly recommended!

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Pedro Hernandez

Medical Offices

This service is fantastic. Setting up automated calls is super easy and affordable. I highly recommend it.

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Retail Stores

We have used SigmaVoice for our business for a few years now, and it has been a very good experience. The website is simple, straightforward, and easy to navigate. Customer service is excellent; professional and prompt.

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