Your Caller ID With Voice Broadcasting

Caller ID Display

There are 2 parts to the Caller ID Display.

• Caller ID - A 10 digit phone number.
• Caller Name - The name of the caller.

Caller ID

You may use your own office phone number or mobile phone number.

Please note that the Caller ID must be a valid working phone number.

Caller Name

The Caller Name cannot be set within our system.

However, our system will display the Caller Name associated with the Caller ID used.

For example, if you make a phone call with your mobile phone, your phone number and name associated with your phone will be displayed to your contact.

If you use your mobile phone number as the Caller ID in your Sigma Voice automated call broadcast, your phone number and name will be displayed on the phones you are calling.

Why is the Caller ID important?

The Caller ID can be set to a virtual phone number for call tracking purposes.

What is Caller ID Spoofing?

Caller ID spoofing is when a caller deliberately falsifies the information transmitted to your caller ID display to disguise their identity.

This is not allowed on the Sigma Voice platform.

To learn more about how telecom carriers are fighting again scammers who use Caller ID Spoofing, please read about STIR/SHAKEN.