Pricing

How does the pricing work?

Sigma Voice offers per minute pricing with 6 second billing increments or 6/6 billing increments.

This is how our carriers charge us and we feel it makes sense to charge our customers the same way.

(The pricing for the Ringless Voicemail or Voicemail Drops service is on a per confirmed delivery basis.)

What are billing increments?

With telecom applications like voice broadcasting, It is important to understand billing increments, so let’s explain this in detail by example.

A billing increment is the minimum amount of time in seconds that you will be billed for your calls.

How about an example?

Let’s say the per minute rate is 10 cents per minute.

If a robocall is answered and the length of the call is 24 seconds, the cost of that call is 4 cents.

(24/60 = 4/10 = 0.40 x 10 cents = 4 cents)

If a robocall is answered and the length of the call is 54 seconds, the cost of that call is 9 cents.

(54/60 = 9/10 = 0.90 x 10 cents = 9 cents)

Below is a table that may be helpful as well with a rate of 10 cents per minute

Length in Seconds Increment Cost
1 – 6 6/60 $0.01
7 – 12 12/60 $0.02
13 – 18 18/60 $0.03
19- 24 24/60 $0.04
25 – 30 30/60 $0.05
31 – 36 36/60 $0.06
37 – 42 42/60 $0.07
43 – 48 48/60 $0.08
49 – 54 54/60 $0.09
55 – 60 60/60 $0.10
61 – 66 66/60 $0.11
67 – 72 72/60 $0.12

Is there a cool pie chart that can help explain this more?

Yes! Check out the pie chart below.

Sigma Voice Pricing Calculator

Please use the calculator below to get an estimate of the total cost of a call broadcast.

Number of Contacts

Average Call Duration

Live Answers:
200 (40% of 500) Cost: $8
Answering Machines:
200 (40% of 500) Cost: $8
Other Dispostions:
100 (20% of 500) Cost: $0.00
Sigma Voice Total Cost:
$8 + $8 = $16.00

How do other companies charge?

There are several other pricing models that other companies offer.

  • Per Dial (Per Call)
    There is a charge for each phone number dialed. So for example, for a list of 10,000 phone numbers at 10 cents per dial, the total cost is $1,000 (10,000 x $0.10 = $1,000).
  • Per Connected Call
    There is a charge for each phone number that connects to a live person or answering machine (voicemail). So for example, for a list of 10,000 phone numbers, let’s say that 7,000 are connected calls at 10 cents per dial, the total cost is $700 (7,000 x $0.10 = $700).
  • Per Minute with 60 second billing increments
    There is a charge for each phone number that connects to a live person or answering machine (voicemail). So for example, for a list of 10,000 phone numbers, let’s say that 7,000 are connected calls at 10 cents per minute, the total cost is $700 (7,000 x $0.10 = $700). This can be very costly. For example, a 12 second call would be charged the same amount as a 60 second call.

Other pricing questions…

Below are some common (and uncommon) questions we are asked about our voice broadcast pricing.

What will my per minute rate be with Sigma Voice?

Sigma Voice offers competitive volume based pricing.

The higher the minute usage, the lower the rate we offer.

Most companies that switch to Sigma Voice save 20% or more on voice broadcasting costs.

Do we charge for “ring time”?

Some robocalling companies actually do this! Ring time is the time before the call is actually connected while the phone is ringing. The answer is of course not.

What form of payment does Sigma Voice accept?

We accept multiple forms of payment including PayPal.