Customer Retention

Get the most out of your current customers

Acquiring a new customer can cost 5x more than simply retaining an existing customer.

Increasing customer retention by 5% can increase profits from 25-95%.

The success rate of selling to a customer you already have is 60-70%, while the success rate of selling to a new customer is 5-20%.

"Our phones started to ring off the hook!"

"Over the years, we've grown our customer base into the 1,000s. We had been sending email newsletters on a regular basis with limited results. We wanted to try something different. It was easy to get set up with Sigma Voice. Within a few minutes of starting our automated calling campaign, our phones started to ring off the hook! Our inside sales team booked more appointments than I thought possible. Now we're using Sigma Voice on a regular basis in addition to our email newsletter. There were a handful of customers that requested to be removed from our calling list. So Sigma Voice automatically added those phone numbers to our do not call list so they'll never be called again. Overall this has been a huge success!"

General Manager

HVAC Company in Atlanta, Georgia

Customers

You're In Good Company

1,000's of organizations trust Sigma Voice

Top 3 Broadcast Messaging Channels

Call, text and email are the top 3 channels used quickly communicate with a large group of people fast.

Nowadays, individuals are accustomed receiving all 3 types of automated messages from organizations they have a existing relationship with.

	CALL	TEXT	EMAIL
Set Up	<15 Minutes	<15 Minutes	<15 Minutes
Message Format	Audio Recording	Text/Link	Text/HTML
Message Length	Up to 5 minutes	160 Characters	Unlimited
Urgency	High	Medium	Low
When	9am to 9pm	9am to 9pm	Any Time
Delivery Rate	High	Medium to High	Medium to High
Open Rate	95%	95%	25%
Opt Out	Yes	Yes	Yes
Reply	Call Caller ID	Reply to Text/Call	Reply to Email/Call
Pricing	Per Minute	Per SMS	Per Email
Cost/1000	$50	$50	Varies
Laws	TCPA	TCPA	CAN-SPAM

In today's competitive environment, each channel can be used on a regular basis to increase revenue, decrease expenses and increase efficiency.

FAQ

How much does it cost?

It costs less than $6 to call 100 people.

How fast are the calls dialed?

Sigma Voice can dial 10 to 50 calls per minute. So 100 calls can be completed within just a few minutes.

How long does it take to set up a call broadcast?

It only takes a few minutes. Just record your message and click a couple of buttons and your call broadcast will be set up.

How do I record the audio message?

Just call our toll free dedicated recording phone number.

Will my contacts know who is calling them?

Yes! Your company phone number will be clearly displayed as the Caller ID. (Your company name may also appear as well.)

How do we upload our contacts database?

Simply log in to your Sigma Voice account and upload the file directly. The system supports common file formats like CSV, TXT, XLS, XLXS etc.

Will my contacts database be safe?

Sigma Voice takes your privacy very seriously. We have implemented industry standard security and encryption protocols. Also, Sigma Voice does not sell, rent or provide phone lists of any kind.

Reviews

We're Seeing Stars

Verified Customer

Kristin Taylor

Senior Living

Sigma Voice was so easy to set up. I needed to get an immediate message out to my 60+ family members. It’s affordable, the reports are amazing, and the customer service is beyond what I expected on a Sunday afternoon. Highly recommended!

Verified Customer

Pedro Hernandez

Medical Offices

This service is fantastic. Setting up automated calls is super easy and affordable. I highly recommend it.

Verified Customer

Emma Otto

Retail Stores

We have used SigmaVoice for our business for a few years now, and it has been a very good experience. The website is simple, straightforward, and easy to navigate. Customer service is excellent; professional and prompt.