Expressed written consent (EWC) is permission for something that is given specifically in writing. Learn how to obtain EWC from your contacts for automated calling and mass texting communications.
EWC is clearly defined in the Telephone Consumer Protection Act 47 U.S.C. § 227. It is required prior to receiving automated phone calls or text messages. Essentially, your contacts must agree to receive communications from your organization.
In addition to actual handwritten consent, it may also be obtained from an email message, text message or an web form.
There are several ways to ensure you've obtained EWC.
Below are a few examples from websites you may be familiar with.
I consent to receiving telemarketing calls or texts at this number using an automatic telephone dialing system by, or on behalf of, Hyundai and its authorized dealers. I understand I do not have to consent in order to purchase any products or services. Carrier charges may apply.
Mobile Consent Agreement*
I agree to receive future calls on my mobile number from AAA (or on
AAA's behalf) regarding my membership or insurance, including renewal
reminders, and other offers. These calls may use an automatic
telephone dialing system, a prerecorded voice message, or text
message. Providing my consent is not a condition to the purchase of
any AAA good or service.
When you use Amazon Services, or send e-mails, text messages, and other communications from your desktop or mobile device to us, you may be communicating with us electronically. You consent to receive communications from us electronically, such as e-mails, texts, mobile push notices, or notices and messages on this site or through the other Amazon Services, such as our Message Center, and you can retain copies of these communications for your records. You agree that all agreements, notices, disclosures, and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.
Sigma Voice was so easy to set up. I needed to get an immediate message out to my 60+ family members. It’s affordable, the reports are amazing, and the customer service is beyond what I expected on a Sunday afternoon. Highly recommended!
This service is fantastic. Setting up automated calls is super easy and affordable. I highly recommend it.
We have used SigmaVoice for our business for a few years now, and it has been a very good experience. The website is simple, straightforward, and easy to navigate. Customer service is excellent; professional and prompt.
With so many different types of robocall pricing, how do you know if you're getting the best deal? Read our guide to help you decide!
We've created a step-by-step process on how to perform an effective automated phone survey. Get started today!