Simply call our dedicated toll free phone number to record your messages or upload your recordings from your PC.
Obviously surveys are for Live Answers only. You have the option to create a recording for Answering Machines.
You will need to create several separate recordings.
The first recording is a greeting.
Hello, this is a short survey about colors.
After the greeting, the system will route to your first question.
The question recording must be in a question and answer format.
Below is an example of a question with the answer choices.
What is your favorite color? Press 1 for Red. Press 2 for Green. Press 3 for Blue.
An invalid selection message is also required.
You have selected an invalid option. Please hold.
This is played if the user presses a key other than the set choices.
A goodbye message is also required.
Thank you for participating in this survey. Goodbye.
This is played when the user has no more questions to answer.
For surveys, it is sometimes easier to create the recording on device like a PC.
Bonus Tip: It is a great idea to name the recording files using an intuitive naming convention.
For example, name the first question, question_01.wav or question_01.mp3. This will help immensely when setting up the survey.
Once you have recorded the perfect message, you'll be prompted to save your recording.
This is just the 10 digit phone number that will show on the Caller ID Display.
You just need to set this 1 time when setting up your account.