
Privacy Policy |
| Important
Your privacy is important, so Sigma Voice has created the following
Privacy Policy to let you know what information we collect when
you visit our website, why we collect it and how it is used.
The terms "you," "your," and "yours"
refer to the customer using our website. The terms "Company,"
"we," "us," and "our" refer to
Sigma Voice. This Privacy Policy is governed by our Terms of
Service. By using this website, you consent to the data practices
described in this statement. We may periodically make changes
to this Privacy Policy that we will include on this page. It
is your responsibility to review this Privacy Policy frequently
and remain informed about any changes to it, so we encourage
you to visit this page often.
What Information Is Collected?
"Personally identifiable information" means any
information that may be used to identify an individual, including,
but not limited to, a first and last name, home or other physical
address, an email address, phone number or other contact information,
whether at work or at home. When you use our website or services
Sigma Voice may collect from you the following personally
identifiable information: first and last name, city, state
and zip code, email address, birthday and phone number. Sigma
Voice also automatically receives and records information
on our server logs from your browser, including your IP address,
cookie information and the page you request. You can choose
not to provide us with certain information, but then you might
not be able to take advantage of many of our features.
Sigma Voice may keep a cached copy of the content you serve
us as a part of your use of the service for an indeterminate
amount of time, including media files and XML files. To assist
in development, we may keep copies of HTTP requests and responses
in your notification log, available only to you. If your web
server does not specify that we can cache your content, we
will not keep a cached copy of any text or audio data transmitted
through our service during calls, but we may still maintain
copies in your notification log. If data privacy is a concern,
make sure your server does not allow us to cache such content,
and contact us so that we may turn off other application logging
around requests to and responses from your application. We
may keep call log, notification log, billing/ payment, and
other log data for at least six months from the date of entry.
How Is Such Information Used?
Sigma Voice uses the personally identifiable and other collected
information in a manner that is consistent with this Privacy
Policy. If you provide personally identifiable information
for a certain reason, we may use the personally identifiable
information in connection with the reason for which it was
provided. For instance, if you contact us by e-mail, we will
use the personally identifiable information you provide to
answer your question or resolve your problem. Also, if you
provide personally identifiable information in order to obtain
access to the Sigma Voice website or services, we will use
such information to provide you with access to such services
and to monitor your use of such services. Your personally
identifiable information may be used to provide you with new
product information and support services offered on the website,
to notify you of technical updates or changes in policy, to
improve the content and functionality of the Sigma Voice website
and services, to help us better understand our users, or to
deliver other services.
Is The Information Shared or Disclosed?
Sigma Voice is not in the business of selling your information.
We consider this information to be a vital part of our relationship
with you. There are, however, certain circumstances in which
we may share your personally identifiable information with certain
third parties without further notice to you, as set forth below:
Third Party Applications and Services: If you elect to use one
or more third party applications that interoperate with Sigma
Voice’s service via Sigma Voice Connect, those applications
may upon your election be given access to data (which may include
personally identifiable information) on Sigma Voice’s
systems generated in connection with your use of Sigma Voice’s
service. Please remember that Sigma Voice is not responsible
for the policies and practices of third party application providers,
and Sigma Voice shall have no liability arising from any action
of any such provider as it concerns your data or information
or otherwise. In connection with your use of any such third
party applications, please review carefully the applicable privacy
policies each such third party application provider to become
familiar with their policies and practices as it concerns your
data and information.
Business Transfers: As we develop our business, we might sell
or buy businesses or assets. In the event of a corporate sale,
merger, reorganization, dissolution or similar event, personally
identifiable information may be part of the transferred assets.
You acknowledge that such transfers may occur, and that any
acquirer or successor of Sigma Voice may continue to use your
information as set forth in this policy.
Related Companies: We may also share your personally identifiable
information with any entity that is affiliated with us for purposes
consistent with this Privacy Policy.
Agents, Consultants and Related Third Parties: Sigma Voice,
like many businesses, sometimes uses other companies to perform
certain business-related functions. Examples of such functions
include mailing information, maintaining databases and processing
payments. When we employ another company to perform a function
of this nature, we only provide them with the information that
they need to perform their specific function.
Legal Requirements and Other Circumstances: Sigma Voice
may disclose your personally identifiable information if required
to do so by law or in the good faith belief that such action
is necessary to (i) comply with a legal obligation, (ii) protect
and defend the rights or property of Sigma Voice, (iii) act
in urgent circumstances to protect the personal safety of
users of the Sigma Voice website or services or the public,
or (iv) protect against legal liability.
Access
In the event that you have volunteered personally identifiable
information, you may correct or amend that information by editing
your account profile or email us at info@sigmavoice.com
The Security of Your Information
We will take reasonable precautions to protect personally
identifiable information in our possession from loss, misuse,
and unauthorized access, disclosure, alteration, and destruction.
We follow generally accepted industry standards to protect
the personally identifiable information submitted to us, both
during transmission and once we receive it. No method of transmission
over the Internet or method of electronic storage is, however,
100% secure. Therefore, while we strive to use commercially
acceptable means to protect your personally identifiable information,
we cannot guarantee its absolute security.
Children
Sigma Voice is not intended for or directed to persons under
the age of 13. Any person who provides their information to
Sigma Voice represents to us that they are 13 years of age
or older.
Cookies
Cookies are small text files stored by your browser in your
computer when you visit our website. Cookies permit us to
recognize users and avoid repetitive requests for the same
information. Most browsers will accept cookies until you change
your browser settings to refuse them. This privacy statement
covers the use of cookies by Sigma Voice and does not cover
the use of cookies by any other third party.
Forums and Comments
If you use the forum or post comments on this website, you
should be aware that any personally identifiable information
you submit there can be read, collected, or used by other
users of these forums, and could be used to send you unsolicited
messages. Sigma Voice is not responsible for any personally
identifiable information you choose to submit in that context
or anything arising from such submissions.
Links to Other Sites
This website may contain links to other sites that are not
owned or controlled by us. Please be aware that Sigma Voice
is not responsible for the privacy policies of such other
sites. We encourage you to be aware when you leave our site
and to read the privacy statements of each and every website
that collects personally identifiable information. This privacy
policy applies only to information collected by this website.
Your Consent To This Privacy Policy
By using Sigma Voice, you agree to this Privacy Policy. This
is our entire and exclusive Privacy Policy and it supersedes
any earlier version. Our Terms of Service take precedence
over any conflicting Privacy Policy provision. We may change
this Privacy Policy by posting a new version of this Privacy
Policy on this website which it is your responsibility to
review. We encourage you to periodically review this Privacy
Policy to stay informed about how we are protecting the personally
identifiable information we collect. Your continued use of
this website or Sigma Voice’s services constitutes your
agreement to this Privacy Policy and any updates.
Legal Disclaimer
Sigma Voice operates "AS-IS" and "AS-AVAILABLE,"
without liability of any kind. Sigma Voice is not responsible
for events beyond our direct control.
Contacting Sigma Voice
If you believe that Sigma Voice has not adhered to this Privacy
Policy, please contact us by email at info@sigmavoice.com or
by postal mail at Sigma Voice, 1902 Wright Place, Suite 200
Carlsbad, CA 92008 United States and we will use commercially
reasonable efforts to remedy the problem.
Last Updated
December 5th, 2011 |
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