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Billing Increments
 Not
all per minute rates are equal.
For example, let's say "Company A" charges $0.035
per minute and "Company B" charges $0.12 per minute.
Which company is cheaper?
To answer this question, you need more information.
You must know the billing increments each company uses.
"Company A" charges $0.035 per minute in 60 second
billing increments.
With a 60 second billing increment, any call less than 60
seconds is rounded up to 60 seconds or 1 full minute of usage.
A 5 second call and a 50 second call are both billed as 1
minute or $0.035.
"Company B" charges $0.12 per minute in 6 second
billing increments. A 5 second call is billed as 6 seconds
or 1/10 of 1 minute or $0.012. A 50 second call is billed
as 54 seconds or 9/10 of 1 minute or $0.108.
Let's now look at an actual report from a "Live Answer
Only Press 1 Transfer" campaign. The live answer message
is 17 seconds.
Dialed
Numbers |
Live
Answers |
Answering
Machines |
Not
Connected |
Live
Transfers |
Minutes
Used |
24,418 |
6,921 |
7,678 |
9,819 |
351 |
4,173 |
|
|
"Company A" charges a total amount of $510.96.
To calculate, add the live answers and the answering machines
and multiply by the per minute rate. (Remember any call less
than 60 seconds is charged 1 minute of usage.)
6,921 +7,678 = 14,599 X $0.035 = $510.96.
Important: Even though this was an "Live Answer Only
Press 1 Transfer" campaign, "Company A" charges
1 full minute of usage for every connected call to a live
answer as well as to every answering machine. So even though
each connected answering machine is an instant hang up, the
customer is still billed 1 full minute of usage.
"Company B" charges a total amount of $500.76.
To calculate, just multiply the total minutes used by the
per minute rate.
4,173 X $0.12 = $500.76.
The difference in total cost between "Company A"
and "Company B" is a simple math equation:
$510.96 - $500.76 = $10.20.
So "Company B" is actually cheaper by $10.20 even
though the per minute rate is $0.12 per minute.
Sigma Voice charges a per minute rate in 6 second billing
increments.
Receive 100 Bonus Minutes Free!
(For A Limited Time)
When you set up a new account with a deposit of $100 or more, you will get an
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Before you choose a voice broadcasting solution for your company, let us show
you what Sigma Voice can do. For a free competitive quote, complete the form
below or call  1.800.905.9140.
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