FREQUENTLY ASKED QUESTIONS

Below is a list of Frequently Asked Questions. Please take a moment to review these questions and answers.

Please contact us for more information.

PHONE LIST QUESTIONS AND ANSWERS

Does Sigma Voice provide lists?
No, Sigma Voice does not provide phone lists.

Will my list be sold or reused for other clients?
No, your list will not be sold or reused.

Can Sigma Voice remove duplicate phone numbers from my list? What is the cost for this service?
Yes, Sigma Voice can remove duplicates from your list and there is not cost to do this for our clients.

What format does Sigma Voice require for the list file(s)?
Sigma Voice accepts 2 common file formats, .txt and .csv. If your list is in Microsoft Excel, simply copy the column with the phone numbers then open a text editor like Windows Notepad. Then click paste into Notepad. Save the Notepad file. We strongly recommend you name your list files appropriately, for example, xyz_customer_holiday_2006_promotion.txt

How do I upload my list(s)?
You will simply upload your list into your account online.

VOICE MESSAGE QUESTIONS AND ANSWERS

How do I record my voice message(s)?
In order to record your voice message(s), you will simply call our toll free number and record your message(s) over the phone. The recordings will automatically appear in your account.

I already have a recording completed. How do I get this voice file into your system?
If you have a voice file on your computer, you can upload that file directly into your account. Our system will automatically optimize it for a voice broadcast.

Do you offer professional voice talent?
Yes, Sigma Voice offers professional voices. Listen to our existing voices.

PRICING QUESTIONS AND ANSWERS

What are your rates?
Sigma Voice offers very competitive rates. Please contact us for a free quote.

Does Sigma Voice charge for calls that are not connected like no answer and busy?
Your are only charged for connected calls. You are not charged for no answers and busy numbers.

What countries can I call?
Our system can dial any country in the world.

Are there restrictions about sending voice messages?
Yes, the advertising of goods, products, or real property by transmitting unsolicited voice messages may be in violation of state, federal or other applicable law, and may subject the advertiser to civil or criminal penalties.

Low Voice Broadcast Rates To USA & Canadian Phone Numbers   Before you select a voice broadcasting service for your company, see what Sigma Voice can do for you. For a free voice broadcast demo & competitive quote, call 1.800.905.9140 or complete the form below.     * = Required *First & Last Name Company Name Industry (Type Of Business) *Phone Number *Email Address Location (Ex/ Dallas, Texas) Message Your privacy is very important to us and your information will remain 100% confidential.